Introduction
Here at MEW, our priority will continue to be providing users with a seamless experience when interacting with their wallet on the Ethereum blockchain.
We provide our users with seamless options for buying and selling crypto safely and securely, with the help of our integrated partners MoonPay and Simplex. Supported cryptocurrencies include ETH, USDT, USDC, BNB and MATIC.
Don't have an Ethereum wallet? Feel free to check out the following article for help getting started:
If you'd prefer to follow a video of this process, go ahead and refer to the link below:
To buy crypto using MoonPay:
First, head to myetherwallet.com and access your wallet
For help with that, take a look at ‘Access my wallet with MEW web’.
When you make it to your MEW dashboard, go ahead and click on ‘Buy/ Sell’ located on the left side menu bar (directly under Account card).
In the ‘Buy’ window, pick the crypto that you want to buy and enter how much you would like to buy. Also, make sure to choose the currency that you'll be paying with. Click 'Buy Now' when you're done.
ETH, USDC, and USDT are currently supported.
Select 'Buy with MoonPay'. You'll then be redirected to MEW to complete the purchase.
If this is your first time using MoonPay, you will need to create an account, so make sure to take the time to go through the KYC procedure. Please see their Help Center for more information.
Complete your payment details then select 'Buy now'.
When you’re done, you will see the following screen showing the progress of your transaction. Once done, you will receive a confirmation email sent to the email address associated with your MoonPay account.
Once the transaction is processed successfully, head back to MEW where your balance should automatically update. If not, click on the drop-down menu found in the colorful account card, then click ‘Refresh my balance’.
If you purchases some
Congratulations! You just bought some crypto on MEW!
If you experience any issues with your ETH purchase, please contact MoonPay’s customer support team at support@moonpay.com. They’ll be able to assist you.
Buy crypto using Simplex
Some things to keep in mind before your purchase:
There is a $50 minimum for each purchase.
The daily limit of ETH that you can buy is $20,000.
The monthly limit of ETH that you can buy is $50,000.
To start buying ETH:
Visit our website at www.myetherwallet.com, and access your wallet.
If you need help accessing your wallet, please see the ‘How to Access your Wallet on MEW web’ article.
Click on ‘Buy/ Sell’ found on the lefthand side of your MEW dashboard (under your account card).
In the ‘Buy’ window, pick the crypto that you want to buy and enter how much you would like to buy. Also, make sure to choose the currency that you'll be paying with. Click on 'Buy Now' when you're done.
ETH, USDC, and USDT are currently supported for purchase.
Click on 'Buy with Simplex' from the provider's list.
You'll then be redirected to Simplex where you'll need to review your buy order. If everything looks good, click the 'I am not a robot' box then click 'Continue'.
Enter your card details for purchase then read and agree to the terms. Click ‘Next’.
Enter your billing address and personal information then click ‘Pay Now’.
Congratulations! You’ve just bought ETH on MEW web. To double-check, return back to your MEW dashboard and refresh the balance by clicking the refresh icon.
If you experience any issues with your ETH purchase, please contact Simplex at support@simplex.com.
To sell crypto using MoonPay:
Head to myetherwallet.com and access your wallet.
For help with that, take a look at ‘How to Access your Wallet on MEW web’.
When you make it to your MEW dashboard, go ahead and click on ‘Buy/ Sell’ located on the left side menu bar (directly under Account card).
Click on ‘Sell’ then choose the cryptocurrency that you want to sell and the amount that you want to sell. Select 'Sell now' when you're done.
MEW currently supports selling ETH, USDT, and USDC.
Choose or add the bank account that you want to have the funds deposited into. Click ‘Sell now’ when you’re done.
You will now be redirected to the ‘Order confirmation’ page on MoonPay where you can review the details for the sell order. If you click 'View Deposit Details' you’ll be given the address to manually send and sell your funds to. Make sure to copy down that address CAREFULLY.
Users have 20 minutes to complete this transaction or the sale will need to be re-quoted (due to the changing network fees).
Head back to your MEW dashboard and click on the ‘Send’ icon.
Select the currency you're sending, the amount, and enter the address provided on the ‘Order Confirmation’ screen.
It's crucial to make sure that you’re entering the same amount the original sale request was for. Entering a different amount can prolong the process or lead to a failure of the sale. The address MUST be entered (or copied) correctly as well. Double-check for typos.
If all the information is correct, go ahead and click ‘Send’ to complete the sale then head back over to MoonPay, where you can track the progress of your transaction.
For more information on sending transactions, go ahead and check out the ‘How to Send a transaction with MEW web’ article.
Good Job! You just sold some crypto on MEW! In general, deposits are estimated to process within 3-4 business days, so be sure to keep an eye out for that and check your email for any updates from MoonPay.
If you experience any issues with buying or selling crypto using MoonPay, contact our support team at support@myetherwallet.com for assistance.