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Missing Tokens Sent from Binance BNB Smart Chain (BSC) Network
Missing Tokens Sent from Binance BNB Smart Chain (BSC) Network

What to do if you're not seeing tokens sent from Binance in your MEW wallet

Katya Michaels avatar
Written by Katya Michaels
Updated over a week ago

Did you send ETH or tokens from Binance to your MEW address, but don’t see them on MEW?

This might be because you sent them on the BEP 20 BNB Smart Chain (formerly Binance Smart Chain or BSC), instead of the ERC20 Ethereum network. If you intended to send your ETH or tokens onto the Ethereum network, you will first have to send them back to Binance, and then send again to MEW on the Ethereum network.

Note that MEW does not support the BEP2 BNB Beacon Chain (formerly Binance Chain). The BNB Beacon Chain uses addresses that begin with ‘bnb..’, and each transfer requires an additional memo field. You will not be able to view BNB Beacon Chain assets on MEW.

How to recover assets sent on BNB Smart Chain

Step 1. First, double-check that your tokens are on the BSC network.

Head to BscScan and enter your public address (0x..) on MEW that you used to receive the transaction from Binance.

If you sent ETH, note that it will show your balance under the ‘Token’ drop-down towards the mid-left of the page. (This is because on BNB Smart Chain, ETH is not the main currency, but a token. BNB is the main currency of BNB Smart Chain.)

Image of BscScan

Step 2. Switch to BNB Smart Chain network to view your balances.

On MEW web, first connect your wallet, and then switch network to BNB Smart Chain. See the following articles for assistance:

Note that this will work only if the wallet you are connecting with also supports the BNB Smart Chain network. If your browser wallet doesn't support BNB Smart Chain, try our browser wallet Enkrypt. Ledger users will need to have the BNB Smart Chain app installed.

On Enkrypt browser wallet, just add the BNB Smart Chain network to your quick access list, if you haven't already.

On MEW wallet app Android, switch the network in the upper left corner dropdown.

MEW wallet iOS does not support BNB Smart Chain network at this time. If you need to recover BNB Smart Chain assets sent to a MEW wallet on an iPhone, you would need to import your wallet via recovery phrase into a wallet that supports BNB Smart Chain, such as our multichain browser wallet Enkrypt.

Step 3. Transfer back to Binance

After your find your tokens, it’s up to you whether you’d like to keep them on the BNB Smart Chain on your MEW wallet, or get them onto the Ethereum network on your MEW wallet as originally intended.

If you want to get the tokens onto Ethereum in MEW, you’ll need to send these funds back to Binance first.

You will need a bit of BNB in your wallet to use as gas. This amount can be very small, such as 0.1 BNB. You can send some BNB from Binance for the gas. For this purpose, make sure you are sending on the BEP 20 BNB Smart Chain network so it ends up in the same wallet as the tokens you are trying to send.

Once you’re ready, get a deposit address for Ethereum on the BEP20 BNB Smart Chain (formerly BSC) on Binance. Fill out your transaction, and send your funds through the BNB Smart Chain to Binance.

See the following article on the Binance help center for details:

Image of Binance deposit address

Step 4. Send again on the Ethereum network

Now send your tokens again from Binance to your MEW address, only this time make sure to choose the ERC20 Ethereum network.

See the following Binance article for guidance on choosing the correct network when withdrawing assets:

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