1. Check the URL to make sure it says ‘MyEtherWallet.com’.
Keep us bookmarked for future use.
Phishers are tricky, so make sure there are no dots or accents on any of the letters.
If you find a phishing site, send it to us so we can take it down!
2. Use the checksummed version of your address.
This is the version of your address that includes both capital and lowercase letters.
Check out our article for more information on checksummed addresses.
3. Send a small amount first, to test the waters.
We cannot reverse, cancel, or refund transactions. Make sure you know the process inside and out!
Read our user guide all about sending transactions.
4. Keep your information off the computer.
Write down everything in physical backups.
Pen and paper are highly underrated. No one can hack your notebook!
However, you can lose your notebook – so make extra copies.
Use MEW offline for extra security!
5. Do not share your private information with anyone.
Including us! We will never ask for your Private Key, Keystore File, or Recovery Phrase.
6. We will never email you first.
If you got an email from us without emailing us first, it’s not us.
7. Google can be your best friend or your worst enemy.
Do your research and remain skeptical!
Before sending to a third party or using a new service, Google the service name + ‘scam’ or ‘reviews’.
8. Pay very close attention to the address you’re sending to.
Sending to the wrong address can mean the permanent loss of your funds. Make sure you know who you’re sending to.
Double and triple-check everything. Even one wrong character will make a difference and lead to loss of funds.
Never hand type anything. Copy & paste is your best friend!
Make sure you’re not sending to a contract address! Funds sent directly to a contract address can not be recovered.
9. Buy a hardware wallet.
Hardware wallets are generally around ~100 USD and offer the best protection for your crypto assets.
10. Ask for help.
This is still a very new field, but it has a strong community to back it up.
Reach out to our support team directly if you’re ever confused or have concerns. We can be reached at email@example.com.
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