At MEW, our priority is to provide a seamless onboarding experience for all users, whether you are new to cryptocurrency and this is your first or hundredth time buying crypto.
We provide our users with multiple options for buying and selling crypto safely and securely, with the help of our integrated partners MoonPay, Simplex, Topper and Coinbase Onramp. Supported cryptocurrencies include dozens of currencies.
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Buy Crypto on MEW Homepage
First, head to myetherwallet.com and select the 'Buy Crypto' option at the top of the page.
You’ll then be redirected to our provider page to complete your crypto purchase.
Pick the crypto that you want to buy from the drop down. You will be able to select both network on which you are buying, and the token you want to buy (use the search field to find it quickly). Enter the amount you want to spend and choose the currency that you'll be paying with then click on ‘Preview Quotes’ when you’re done.
Next, select your desired rate and provider. You'll then be redirected to complete the purchase. If this is your first time using MoonPay, Simplex, Topper or Coinbase Onramp, you will need to create an account first. See the MoonPay support page, the Simplex support page, the Coinbase Onramp support page or the Topper support page for assistance.
Complete your payment details and proceed with purchase on the provider page.
Allow some time for the transaction to process then head back to MEW Portfolio and access your wallet to see your updated balance. Make sure you’re on the correct network for the crypto your purchased.
To buy crypto with MEW Portfolio
First, head to myetherwallet.com and access your wallet. For help with that, take a look at ‘Access my wallet with MEW web’.
On your MEW Portfolio dashboard, go ahead and click on ‘Buy/ Sell’ located on the left side menu bar.
In the ‘Buy’ window, pick the crypto that you want to buy from the drop down. You will be able to select both network on which you are buying, and the token you want to buy. Enter the amount you want to spend and choose the currency that you'll be paying with. Click 'Buy Now' when you're done.
Next, select your desired rate and provider. You'll then be redirected to complete the purchase. If this is your first time using MoonPay or Simplex, you will need to create an account, so make sure to take the time to go through the KYC procedure. See the MoonPay support page or the Simplex support page for assistance.
Complete your payment details and proceed with purchase on the provider page.
Once the transaction is processed successfully, head back to MEW portfolio. Note that it may take some time for your balance to update. For questions about purchases, please contact support of the relevant onboarding provider: MoonPay support page , Simplex support page
To sell crypto with MEW Portfolio
Head to myetherwallet.com and access your wallet. For help with that, take a look at ‘Access my wallet with MEW web’.
On the MEW Portfolio dashboard, go ahead and click on ‘Buy/ Sell’ located on the left side menu bar.
Click on ‘Sell’ then choose the cryptocurrency that you want to sell and the amount that you want to sell. Currently, MoonPay in MEW supports the sale of ETH, USDT, and USDC on the Ethereum network. Select 'Sell now' when you're done. You will then be redirected to MoonPay to complete the process.
On MoonPay, you will add your bank account details and review the sell order. You will also be given an address where you need to send your crypto in order to receive fiat into your bank account in exchange. Copy this address CAREFULLY. You will have a limited amount of time to send your crypto to this address in order to process the sell order, or the sale will need to be re-quoted due to changing network fees.
Once you have the address copied, head back to your MEW portfolio dashboard and click on the ‘Send’ icon.
Select the currency you're sending, the amount, and enter the address provided on the ‘Order Confirmation’ screen. It's crucial to make sure that you’re entering the same amount the original sale request was for. Entering a different amount can prolong the process or lead to a failure of the sale. The address MUST be entered (or copied) correctly as well. Double-check for typos.
If all the information is correct, go ahead and click ‘Send’, then head back over to MoonPay, where you can track the progress of your transaction. For help with sending transactions in MEW portfolio dashboard, check out the ‘How to Send a transaction with MEW web’ article.
In general, deposits are estimated to process within 3-4 business days, so be sure to keep an eye out for that and check your email for any updates from MoonPay. For assistance with your transaction, please go to the MoonPay support page.
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